1. OUR COMMITMENT TO PRIVACY
2. TYPES OF INFORMATION WE COLLECT AND HOW WE USE IT
This section of our Policy describes in detail the type of information that we collect. The personally-identifying information collected through the Site is voluntarily submitted by you. We may share this information provided by you with our affiliated companies as well as with third parties that assist us with our websites, advertising, sweepstakes, contests and other promotions, and for the purposes of improving our marketing or administration. This includes companies that provide analytics to us about use of our websites, so that we can continue to improve our website content. We also may share this information with law enforcement officials, or when we believe that we must do so to identify, contact or bring legal action against someone who may be violating our Site Terms and Conditions, or may be causing injury to or interfering with our or another's rights or property. Otherwise, we will not disclose to third parties any of the information provided by you without your permission.
O'Charley's O'CLUB. Through the "O'CLUB" link at the bottom of each page, you may subscribe to receive periodic promotional emails relating to restaurant promotions, coupons, and discounts offered by O'Charley's. O'Charley's will retain the email address, date of birth, and zip code information submitted by you to O'Charley's through the "O'CLUB" link for purposes of sending you the promotional emails and for tracking O'CLUB recipient geographic information. All such promotional emails will contain an opt-out option whereby the recipient can choose to opt out of receiving all such future emails to the submitted recipient email address. Except as discussed above, O'Charley's will not sell to or otherwise share with third parties your email address, name, contact information, billing, shipping, credit card and zip code information.
Online Purchasing/Site Registration. If you choose to purchase O'Charley's gift cards or other products through the Site, you will be required to provide your email address, contact information, payment information such as credit card number, and billing and shipping information. . You also have the option to register with the Site so that you will not have to submit your information every time you make a purchase. The information collected through the purchase process or registration process will be used to contact you regarding your order and to process, ship, and bill you for your online purchases. O'Charley's will not sell to or otherwise share with third parties your name, contact, billing, shipping, credit card and email information.
Contact Us Link. If you choose to contact us, we collect your name, email address, postal address, telephone number, and the contents of your message. We use the information obtained when you contact us through the "Contact Us" link to process and respond to your suggestion or customer service request. We may respond to you by phone, email, or postal mail, depending on the information you choose to submit. We also will use this information to improve our products and services. In accordance with our Site Terms and Conditions, we also reserve the right to use your name and comments in promotional material for O'Charley's.
3. OTHER INFORMATION COLLECTED
Third Party Links and Websites. We may from time to time contract with advertisers or other third parties who place information, advertisements, or other promotional material or links on our Site. If you click on an advertisement or other link provided by a third party and leave our Site, whether through a link or through visiting another website framed within our Site, you are subject to the privacy policies of these advertisers or other third parties. We do not have responsibility for or access to the information collected by these third parties.
Internet Protocol Address and Aggregate Information. We may collect and use this information to improve our Site based upon usage patterns derived from this information. Except as discussed above, we do not share this information with third parties. This information is not personally identifying, but merely tracks usage patterns and other demographics of Site visitors as a group.
4. OUR COMMITMENT TO DATA SECURITY
The security of your personal information is important to us; however, we unfortunately cannot guarantee 100% security for data collected through the Site. We follow applicable laws and requirements to protect your information and utilize Secured Socket Layer technology when transmitting sensitive information—such as credit card information. Additionally, we have further measures in place to protect your personal information once it reaches us.
5. CHANGING YOUR INFORMATION
If you would like to change the address to which O'CLUB emails are sent, we suggest that you first opt-out of receiving promotional emails by following the op-out directions included with each email you receive. You may then return to the O'Charley's website, click on the "O'CLUB" link, and submit your preferred email address.
We reserve the right to change our Policy from time to time. Any changes to our Policy will be effective and applicable upon change of our Policy as accessible through the Site.
7. HOW TO CONTACT US
For any other information or questions regarding the Site or the information you have submitted to us through the Site, please contact us through the "Contact Us" link on the Site.
Please also visit our Site Terms and Conditions which explains other terms governing the use of our website.
Copyright © 2014 O'Charley's Management Company, LLC. All Rights Reserved.